Plumbing Maintenance & Installations

You guys are "crazy good."

Let's start with your receptionist. The phone was answered quickly and cheerfully. That is so pleasant these days.

We rang about a small but important job on Monday 4 March. It was fixed by the end of the day, by Julien Lopez.

He was very proficient, and took the initiative to check other fittings that may have caused future problems. Julien's  personal demeanor towards us was excellent.

We also had Sam fix our solar panel in early February. Same thing. Sam's work was very thorough. He saw things that the initial installer had not fitted. He has a relaxed personality and took away our anxiety.

You are "crazy good" because Wanaka has experienced a building "boom" during the ten years that we have lived here.This has made it difficult to find people to do repairs, yet you seem to manage that. You told us when it would happen and stuck to that arrangement. The pricing was reasonable too. We have been left with such a good feeling of confidence in your company.

Thank you so much for how you operate, and the standards that underpin you and your company.

Gavin Craig & Una Connolly

We have an Optum designed heating system installed in our new home which was completed in November 2021.  We wished to include a Solar PV heating system in our new house and Optum Plumbing was recommended to us as a local specialist.

We consulted Optum early in our design phase.   At all stages of the project, Optum owner, Kevin Henderson was generous with the time he spent with us to ensure we had a good understanding of our system.   Following installation, we have also enjoyed excellent back up service from Optum.  Kevin and his team are knowledgeable and approachable and we are happy to recommend their services. 

Graeme & Andy Oxley

Thank you Optum Plumbing and Energy Solutions.

The service provided by Sam and his crew was fantastic . You have an amazing team who gave us awesome service.

They were efficient, friendly, tidy and very punctual.

I would recommend Optum Plumbing and Energy Solutions to all our friends and colleagues.

Thank you

Stephanie Wells

Kevin Henderson (Optum Ltd) did all the plumbing work for our house in Bannockburn, built in 2007. Kevin and his staff brought a high level of expertise to what was a complicated job, which included solar and gas installation, under floor heating, storm water reticulation, and plumbing of kitchen, laundry and bathrooms.

They were a pleasure to have on the job and Kevin ensured that all work was done in a timely manner. The back up and maintenance provided by Optum since the house build has been excellent. Kevin stands by his work. I would have no hesitation in recommending Kevin and his firm. He offers clients integrity, expertise and a professional approach.

Nigel McKinlay

Gate Twenty-Two Vineyards

Optum Plumbing & Energy Solutions designed and installed an efficient and modern underfloor heating, solar water heating, a Woodpecker pellet boiler and associated controls to our new house build near Cromwell. The design and consultation process was detailed and easily understood and Kevin from Optum expertly outlined the benefits and downfalls of various systems. The entire system is very easy to operate and provides considerable savings on our home and hot water heating. Any initial issues were quickly and expertly resolved and back-up support is always promptly dealt with if required. We are thoroughly impressed with the system and enjoy a warm and comfortable house without excessive energy bills. We could not imagine a better plumbing company to work with.

Blair Walter

I did a big build out in Dalefield. I paid top dollar to get the best of everything. However, I used different suppliers and I ended up with a system that wasn’t integrated, was difficult to use, and just didn’t achieve what was promised.

I got Kevin and Optum involved and they took action to integrate everything and actually make it work.

If I’d had them involved from the start I’d have saved tens of thousands of dollars and I’d have gotten what I wanted.

Don’t make the mistake I did!

Dr. Sam Hazeldine

Just wanted to convey our thanks to you and your team for your contribution to our project. It has been, overall, as straight forward as it could possibly have been-although the complexities of an off grid system have at times seemed daunting! Kurt and all the others have always been obliging and helpful-including with the ongoing fine tuning of the system.

Kate & John Wood

We had a complex build in Wanaka for our home.

Optum service was excellent and of the highest quality critical to the success of the build.

After completion when further extensions were planned also they were interested efficient and approachable in their service with a total professional standard.

Both Isabelle and I would highly recommend them to any person contemplating a build, extension or repair.

Brendon & Isabelle Bowkett

Optum carried out the plumbing, gas and drainage services for our latest project in Wanaka. The work was of the highest standard with great communication throughout the project. Their work is the tidiest we have ever seen. We would have no hesitation to recommend Optum to all future clients.

 

Chris Prebble

Three Sixty Architecture

Our architect had recommended electrical underfloor heating and whilst the initial capital cost was much less, Kevin convinced us to pay a higher initial cost and pay substantially less as running costs through the year. It took a little while to settle down, but to be fair that was due to incompetence from our electrician and when we got an electrician as competent as our plumber all was fixed and we are good now.

Peter Morrison