Optum Plumbing, Central heating, Plumbing, Solar Energy

You guys are "crazy good."

Let's start with your receptionist. The phone was answered quickly and cheerfully. That is so pleasant these days.

We rang about a small but important job on Monday 4 March. It was fixed by the end of the day, by Julien Lopez.

He was very proficient, and took the initiative to check other fittings that may have caused future problems. Julien's personal demeanor towards us was excellent.

We also had Sam fix our solar panel in early February. Same thing. Sam's work was very thorough. He saw things that the initial installer had not fitted. He has a relaxed personality and took away our anxiety.

You are "crazy good" because Wanaka has experienced a building "boom" during the ten years that we have lived here.This has made it difficult to find people to do repairs, yet you seem to manage that. You told us when it would happen and stuck to that arrangement. The pricing was reasonable too. We have been left with such a good feeling of confidence in your company.

Thank you so much for how you operate, and the standards that underpin you and your company.

Gavin Craig & Una Connolly

We have an Optum designed heating system installed in our new home which was completed in November 2021. We wished to include a Solar PV heating system in our new house and Optum Plumbing was recommended to us as a local specialist.

We consulted Optum early in our design phase. At all stages of the project, Optum owner, Kevin Henderson was generous with the time he spent with us to ensure we had a good understanding of our system. Following installation, we have also enjoyed excellent back up service from Optum. Kevin and his team are knowledgeable and approachable and we are happy to recommend their services.

Graeme & Andy Oxley

When we started planning our build we chose to work with Kevin and the team at Optum because they offered us the most innovative and responsible solutions.

The combination of solar, a smart Stiebel Eltron air source heat pump and a huge insulated hot water tank to efficiently store energy and power our under floor heating has been a revelation. Our lifestyle suits the use of solar and the efficiency of the hot water storage system combined with the solar has created savings that will see the extra cost of the system pay for itself in under 10 years.

We couldn’t be happier with the advice, installation and service we’ve received from Optum with this system.

Ed
Bull Ridge

When looking for options to upgrade our heating system I approached 3 different companies to put forward options and pricing, and from the moment I met Keven Henderson he stood out as somebody who knew heating systems and what would be the best option for us.

An itemised quote was received in a timely manner and Optum Plumbing and Energy Solutions were accepted as the contractor for the supply and installation of a new heat-pump hot water heating system to work with our existing underfloor heating system control panels and in-floor pipework.

The work was carried out and completed on schedule and we couldn’t be happier with the outcome, the final result in energy cost savings switching form a gas boiler to the new Heat-Pump system has more than halved our winter combined Electricity and Gas usage costs.

Andrew
Queenstown Hill

Kevin and the Optum team designed and built our first Solar Hot water system in Wanaka in 2010 and eleven years later it is still working faultlessly. Like all satisfied customers 10 years later we came back to the guru’s at Optum who provided us with invaluable advice for optimising a ‘no carbon’ solar hot water solution, to meet the underfloor and hot water requirements for our new SIPS panel passive house which we have built in Invercargill.

These guys are innovators and absolute experts in all aspects of service provision, are professional and are a pleasure to deal with. We have no hesitation in recommending them to other prospective customers and we look forward to working with them again on our next build.

Stephen & Kathy Canny
Strategic Projects

We made the right choice using Optum for our plumbing. Our rural block and non-standard heating system were well designed and the team went above and beyond to fine-tune and have it working as we wanted. We learned that plumbing is not an area to cut costs and it really makes a difference having a team who are skilled and familiar with complex systems and new technologies. We would certainly use Optum again.

Alex Cull

Thank you Optum Plumbing and Energy Solutions.

The service provided by Sam and his crew was fantastic . You have an amazing team who gave us awesome service.

They were efficient, friendly, tidy and very punctual.

I would recommend Optum Plumbing and Energy Solutions to all our friends and colleagues.

Thank you

Stephanie Wells

We had a complex build in Wanaka for our home.

Optum service was excellent and of the highest quality critical to the success of the build.

After completion when further extensions were planned also they were interested efficient and approachable in their service with a total professional standard.

Both Isabelle and I would highly recommend them to any person contemplating a build, extension or repair.

Brendon & Isabelle Bowkett

I did a big build out in Dalefield. I paid top dollar to get the best of everything. However, I used different suppliers and I ended up with a system that wasn’t integrated, was difficult to use, and just didn’t achieve what was promised.

I got Kevin and Optum involved and they took action to integrate everything and actually make it work.

If I’d had them involved from the start I’d have saved tens of thousands of dollars and I’d have gotten what I wanted.

Don’t make the mistake I did!

Dr. Sam Hazeldine