Heating & cooling comfort

I’d just like to say thanks for the prompt service and the two tradesman/persons did a great job and were a pleasure to work with! As I’m not a builder from the area I have given my clients your details for any work they may need done in the future.

Ben

McHugh Building

When we started planning our build we chose to work with Kevin and the team at Optum because they offered us the most innovative and responsible solutions.

The combination of solar, a smart Stiebel Eltron air source heat pump and a huge insulated hot water tank to efficiently store energy and power our under floor heating has been a revelation. Our lifestyle suits the use of solar and the efficiency of the hot water storage system combined with the solar has created savings that will see the extra cost of the system pay for itself in under 10 years.

We couldn’t be happier with the advice, installation and service we’ve received from Optum with this system.

Ed

Bull Ridge

You guys are "crazy good."

Let's start with your receptionist. The phone was answered quickly and cheerfully. That is so pleasant these days.

We rang about a small but important job on Monday 4 March. It was fixed by the end of the day, by Julien Lopez.

He was very proficient, and took the initiative to check other fittings that may have caused future problems. Julien's  personal demeanor towards us was excellent.

We also had Sam fix our solar panel in early February. Same thing. Sam's work was very thorough. He saw things that the initial installer had not fitted. He has a relaxed personality and took away our anxiety.

You are "crazy good" because Wanaka has experienced a building "boom" during the ten years that we have lived here.This has made it difficult to find people to do repairs, yet you seem to manage that. You told us when it would happen and stuck to that arrangement. The pricing was reasonable too. We have been left with such a good feeling of confidence in your company.

Thank you so much for how you operate, and the standards that underpin you and your company.

Gavin Craig & Una Connolly

We made the right choice using Optum for our plumbing. Our rural block and non-standard heating system were well designed and the team went above and beyond to fine-tune and have it working as we wanted. We learned that plumbing is not an area to cut costs and it really makes a difference having a team who are skilled and familiar with complex systems and new technologies. We would certainly use Optum again.

Alex Cull

Optum carried out the plumbing, gas and drainage services for our latest project in Wanaka. The work was of the highest standard with great communication throughout the project. Their work is the tidiest we have ever seen. We would have no hesitation to recommend Optum to all future clients.

 

Chris Prebble

Three Sixty Architecture

Our architect had recommended electrical underfloor heating and whilst the initial capital cost was much less, Kevin convinced us to pay a higher initial cost and pay substantially less as running costs through the year. It took a little while to settle down, but to be fair that was due to incompetence from our electrician and when we got an electrician as competent as our plumber all was fixed and we are good now.

Peter Morrison

Kevin and the Optum team designed and built our first Solar Hot water system in Wanaka in 2010 and eleven years later it is still working faultlessly. Like all satisfied customers 10 years later we came back to the guru’s at Optum who provided us with invaluable advice for optimising a ‘no carbon’ solar hot water solution, to meet the underfloor and hot water requirements for our new SIPS panel passive house which we have built in Invercargill.

These guys are innovators and absolute experts in all aspects of service provision, are professional and are a pleasure to deal with. We have no hesitation in recommending them to other prospective customers and we look forward to working with them again on our next build.

Stephen & Kathy Canny

Strategic Projects

Optum Plumbing Wanaka are certainly one of the most professional and skilled subcontractors we have ever worked with, not only as individuals but a company who prides itself on working as a team.

Dean & Robyn Millar

Level Construction & Project Management

Just wanted to convey our thanks to you and your team for your contribution to our project. It has been, overall, as straight forward as it could possibly have been-although the complexities of an off grid system have at times seemed daunting! Kurt and all the others have always been obliging and helpful-including with the ongoing fine tuning of the system.

Kate & John Wood

We found Optum Plumbing to be a very professional and easy company to work with, starting from initial consultation and design, right through to installation. The whole job, including ground works for storm water and sewerage, general plumbing and an integrated solar/wet back/radiator central heating system, was completed on time and to quote. Their advice was invaluable, particularly for the central heating system. Their employees worked to high a standard, taking obvious pride in their craftsmanship. Ultimately we have what we want, a simple to heat and warm house, thanks to Optum Plumbing.

Tim Hudson & Beth Campbell