Heating & cooling comfort

We have an Optum designed heating system installed in our new home which was completed in November 2021.  We wished to include a Solar PV heating system in our new house and Optum Plumbing was recommended to us as a local specialist.

We consulted Optum early in our design phase.   At all stages of the project, Optum owner, Kevin Henderson was generous with the time he spent with us to ensure we had a good understanding of our system.   Following installation, we have also enjoyed excellent back up service from Optum.  Kevin and his team are knowledgeable and approachable and we are happy to recommend their services. 

Graeme & Andy Oxley

Optum Plumbing & Energy Solutions designed and installed an efficient and modern underfloor heating, solar water heating, a Woodpecker pellet boiler and associated controls to our new house build near Cromwell. The design and consultation process was detailed and easily understood and Kevin from Optum expertly outlined the benefits and downfalls of various systems. The entire system is very easy to operate and provides considerable savings on our home and hot water heating. Any initial issues were quickly and expertly resolved and back-up support is always promptly dealt with if required. We are thoroughly impressed with the system and enjoy a warm and comfortable house without excessive energy bills. We could not imagine a better plumbing company to work with.

Blair Walter

When looking for options to upgrade our heating system I approached 3 different companies to put forward options and pricing, and from the moment I met Keven Henderson he stood out as somebody who knew heating systems and what would be the best option for us.

An itemised quote was received in a timely manner and Optum Plumbing and Energy Solutions were accepted as the contractor for the supply and installation of a new heat-pump hot water heating system to work with our existing underfloor heating system control panels and in-floor pipework.

The work was carried out and completed on schedule and we couldn’t be happier with the outcome, the final result in energy cost savings switching form a gas boiler to the new  Heat-Pump system has more than halved our winter combined Electricity and Gas usage costs.

Andrew

Queenstown Hill

Our architect had recommended electrical underfloor heating and whilst the initial capital cost was much less, Kevin convinced us to pay a higher initial cost and pay substantially less as running costs through the year. It took a little while to settle down, but to be fair that was due to incompetence from our electrician and when we got an electrician as competent as our plumber all was fixed and we are good now.

Peter Morrison

Just wanted to convey our thanks to you and your team for your contribution to our project. It has been, overall, as straight forward as it could possibly have been-although the complexities of an off grid system have at times seemed daunting! Kurt and all the others have always been obliging and helpful-including with the ongoing fine tuning of the system.

Kate & John Wood

We were very pleased with both your promptness & workmanship and will recommended your firm to others.

Cec Anderson

I’d just like to say thanks for the prompt service and the two tradesman/persons did a great job and were a pleasure to work with! As I’m not a builder from the area I have given my clients your details for any work they may need done in the future.

Ben

McHugh Building

When we started planning our build we chose to work with Kevin and the team at Optum because they offered us the most innovative and responsible solutions.

The combination of solar, a smart Stiebel Eltron air source heat pump and a huge insulated hot water tank to efficiently store energy and power our under floor heating has been a revelation. Our lifestyle suits the use of solar and the efficiency of the hot water storage system combined with the solar has created savings that will see the extra cost of the system pay for itself in under 10 years.

We couldn’t be happier with the advice, installation and service we’ve received from Optum with this system.

Ed

Bull Ridge

I did a big build out in Dalefield. I paid top dollar to get the best of everything. However, I used different suppliers and I ended up with a system that wasn’t integrated, was difficult to use, and just didn’t achieve what was promised.

I got Kevin and Optum involved and they took action to integrate everything and actually make it work.

If I’d had them involved from the start I’d have saved tens of thousands of dollars and I’d have gotten what I wanted.

Don’t make the mistake I did!

Dr. Sam Hazeldine

You guys are "crazy good."

Let's start with your receptionist. The phone was answered quickly and cheerfully. That is so pleasant these days.

We rang about a small but important job on Monday 4 March. It was fixed by the end of the day, by Julien Lopez.

He was very proficient, and took the initiative to check other fittings that may have caused future problems. Julien's  personal demeanor towards us was excellent.

We also had Sam fix our solar panel in early February. Same thing. Sam's work was very thorough. He saw things that the initial installer had not fitted. He has a relaxed personality and took away our anxiety.

You are "crazy good" because Wanaka has experienced a building "boom" during the ten years that we have lived here.This has made it difficult to find people to do repairs, yet you seem to manage that. You told us when it would happen and stuck to that arrangement. The pricing was reasonable too. We have been left with such a good feeling of confidence in your company.

Thank you so much for how you operate, and the standards that underpin you and your company.

Gavin Craig & Una Connolly